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Replacing frontline workers with AI can be a bad idea — here’s why
R. Classen / Shutterstock AI chatbots are already widely used by businesses to greet customers and answer their questions – either over the phone or on websites. Some companies have found that they can, to some extent, replace humans with machines in call centre roles. However, the available evidence suggestsContinue Reading
Worried Man Utd stars ‘point finger’ at Ten Hag in another dressing room leak
Manchester United players are reportedly concerned that Erik ten Hag‘s no-nonsense coaching methods are negatively affecting morale in the dressing room. The Dutchman has made an example out of Jadon Sancho, like he did with Cristiano Ronaldo, which has opened him up to scrutiny at Old Trafford. Such drastic actionContinue Reading
The Great British Bake-Off roundup: thyme is of the essence in Botanicals Week
Getting this far in the competition is a big dillContinue Reading
Jordan Henderson escapes red from ref Ronaldo demanded be subbed despite brawl
Al-Ettifaq star Jordan Henderson was incredibly fortunate not to have been shown a straight red card in his side’s heated clash with Al-Nassr. The former Liverpool captain sparked a major brawl by viciously barging Otavio on three separate occasions. Henderson has struggled since making the move to the Saudi ProContinue Reading
Patrick Stewart says he ‘grieves’ his ‘non-existant’ relationship with his two children
Sir Patrick Stewart has explained why he has a “practically non-existent” relationship with his children in a poignant interview that sheds new light on his life away from the screen. The Star Trek and Royal Shakespeare Company-trained actor, 83, has two children named Daniel and Sophie with his first wifeContinue Reading
SafeLane Global Welcomes New CEO
Herefordshire-based SafeLane Global (SafeLane) counters explosive and hazardous material threats, holding global expertise in the clearance of landmines and explosive remnants of war, including improvised explosive devices. Its work on land and in marine environments creates safer spaces for clients and communities. Following strategic acquisitions in the UK between 2019Continue Reading
Lionel Messi digs out interviewer at Ballon d’Or with ‘son of a b****’ remark
Lionel Messi made a surprise appearance on a Twitch stream during his attendance at the Ballon d’Or ceremony in Paris on Monday evening and immediately called out the show’s host for sharing the content of text messages between the pair. The Inter Miami star was in the French capital toContinue Reading
How can employers support employees’ mental wellbeing?
With “National Stress Awareness Day” around the corner (2nd November), employee health and wellbeing should be at the top of organisations’ agendas. In the era of remote working and high employee turnover, mental wellbeing is not just seasonal but a year-round concern. A 2023 report by the Chartered Institute ofContinue Reading
Carlos Alcaraz sparks injury fears at Paris Masters as Djokovic holds ATP talks
Novak Djokovic has revealed that he has spoken to ATP chiefs after complaints from several players about the different tennis balls on tour. The likes of Stan Wawrinka and Ben Shelton are among those who are not happy with the balls changing every week, claiming they have caused injuries. “IContinue Reading
UK entrepreneurs less confident about growth than US counterparts, new research reveals
UK micro business owners are significantly less optimistic about their national economy and individual growth prospects than US counterparts, according to a new study of digital and online micro business owners. The findings, published today, come from Venture Forward, an international research initiative by GoDaddy that analyses data from moreContinue Reading