Make sure you incorporate the following data into your 2024 plans … Knowing how to deliver good customer service is essential for the ongoing success of your business. Salesforce research found that 80% of customers now consider the experience a company provides to be as important as its products and services, soContinue Reading
The European Commission has hatched a confidential Plan B proposal to “cushion” the impact of a looming 10% tariff on imports and exports of electric vehicles. The proposal was presented to member states on Monday in response to pressure from carmakers to amend some of the conditions imposed when theContinue Reading
Metro Bank is axing 20 per cent of its workforce in a bid to cut costs, days after its investors backed a £925million rescue package. The embattled lender is also ‘reviewing’ seven day opening and extended hours across its branch network, it told investors on Thursday. Metro said it hadContinue Reading
Communication can make or break a business. Whether your company is B2C or B2B, good communication should be at the very heart of all your dealings. Unfortunately, doing business online throws up a lot of barriers to effective communication. Chatbots can be helpful in certain situations, but talking to aContinue Reading
Wilko could be making a comeback as a retail boss has revealed plans to reopen nearly 300 branches of the high street chain across the UK – with three set to reopen before Christmas. Billionaire founder of The Range Chris Dawson is reportedly working on deals which are ‘with theContinue Reading
Amazon has become the latest tech giant to announce a chatbot powered by artificial intelligence (AI). It said that the bot, called Q, would help businesses to do things like summarise long documents or group chats and would increase productivity. It comes a year after OpenAI’s bot ChatGPT shook theContinue Reading
Digital transformation, often hailed as the panacea for business growth and innovation, is continuing to prove to be a highly damaging leaky bucket for businesses both in the UK and world-wide. Global investment in digital transformation is expected to almost double between 2022 and 2025 (according to Statista1), but givenContinue Reading
Anyone can have an accident at anytime, anyplace. Whether it’s a car crash, slip and fall, or a workplace accident, injuries can disrupt lives and lead to physical, emotional, and financial hardships. When such accidents occur in Phoenix, Arizona, the journey from injury to justice often requires the expertise ofContinue Reading
Launching a construction business blends excitement with challenge. In an industry where time equates to bricks and mortar, beginning with the right strategies is crucial. Balancing efficiency with cost-effectiveness is essential for success. Let’s delve in to help you navigate the essentials of setting up a thriving construction trade andContinue Reading
Eurostar services from the Netherlands to London will be suspended for six months from June next year. Renovation work in Amsterdam means officials will be unable to process cross-Channel passengers until 2025. Passengers from Amsterdam and Rotterdam to London will be required to change trains in Brussels. Outbound travel fromContinue Reading
