Water companies to pay out £114m for missing performance targets

W ater companies will pay out £114 million to bill-payers after failing to meet key targets on reducing pollution, leakage and supply interruptions while customer satisfaction continues to fall, Ofwat has said. Not one company achieved the regulator’s top category of “leading” while Dwr Cymru, Southern, Thames, Anglian, Bristol, SouthContinue Reading

Glue ear: there's a better alternative to grommet surgery

Mama Belle and the kids/Shutterstock Glitches in our evolutionary development mean that 80% of four-year-olds get glue ear, a temporary loss of hearing. Many have costly and unnecessary surgery despite there being excellent non-surgical alternatives. Glue ear or secretory otitis media, to give it its medical name, is caused byContinue Reading