Oasis reunion tour tickets live: First concerts sell out as fans show frustration over error messages

An MP has spoken out on Ticketmaster’s “insulting” dynamic pricing which has seen Oasis fans finally get to the front of the queue charged £355 for a ticket originally priced at £135.

David Baines, Labour MP for St Helens posted on X: “After rightly criticising those who got presale tickets and then immediately tried to resell them for huge profits, it’s shocking to hear that @TicketmasterUK are now using ‘dynamic pricing’ to fleece fans & rake in the cash.

“Especially insulting for those who have queued all day.”

Ticketmaster currently tells those desperate fans of the Britpop icons patiently waiting in the queue: “Tickets for Oasis are still available, but inventory is now limited and not all ticket prices are available.”

While Ticketmaster, which is owned by Live Nation – an American entertainment company – usually gets the flak for increasing the prices, these pricing structures are usually only possible with the approval of the artists.

Taylor Swift reportedly didn’t take up the option of employing dynamic pricing for similar arena gigs in the UK.

Ryan Coogan looks at how the Ticketmaster unfolded today.

Fans requesting accessible tickets were advised to call a phone number for the Wembley concerts – but most have been left disappointed and frustrated.

Frances Mobbs said trying to get accessible tickets for her son was an “impossible task”.

Mrs Mobbs, from Norfolk, wanted to buy four tickets for her son Nick Mobbs, 41, his carer and two family members, for the concert on 26 July.

She sent through supporting documents for the accessible tickets and tried to call repeatedly for two hours when the phone line opened.

“My son has been a fan from day one, like millions of other people, of course, we’re trying to get tickets,” she said.

“I know I’m one of thousands and thousands and thousands of people, but there’s one dedicated phone line which is constantly engaged or saying we are unable to complete your call.

“I’ve been calling for two hours, I keep repeating and repeating.

“It’s frustrating, totally and utterly frustrating.”

At 1.23 pm, the website posted a message saying: “UPDATE: There are currently no tickets available. Please check back later as more may be released.”

Ticketmaster’s Irish site told Oasis fans that all of the tickets currently released for the band’s gigs at Dublin’s Croke Park have sold out.

Scott McLean, 28, logged into Ticketmaster at 7.30am on Saturday ahead of Irish sales opening at 8am.

He was in a queue of 20,000 for around 30 minutes before selecting four tickets to see the band’s show at Croke Park.

However, his browser began buffering for half an hour as he tried to make the purchase, prompting him to contact the Ticketmaster customer service account on X/Twitter, for advice.

“I followed their advice, cleared my cookies and cache on my browser and then it kicked me out completely. It just came up to that error screen after I followed their guidance,” McLean told the PA news agency.

“I had to rejoin the queue and I ended up about 700,000 places worse off after following their guidance.”

He said he feels “frustration and anger, not much more than that”, adding: “It’s just tickets for a concert after all, but I really wanted to go.”

A woman who has been a fan of Oasis for 10 years said she is “over the moon” to have secured two tickets for the band’s reunion tour and urged others “don’t give up”.

Isabelle Doyle, 21, from Huddersfield, West Yorkshire, was among the few thousands of people who received a pre-sale code and secured two tickets on Friday for Wembley for £150 each.

“I sat in my living room, booted up Ticketmaster and I was about 5,000 in the queue. I was in the queue for about 40 minutes and managed to get two seated tickets for Wembley,” the barista told the PA news agency.

“I’m over the moon. I’ve been a fan of Oasis for about 10 years now, literally since I was 11 years old. Finally to be able to see them after they got me through as a teenager, it’s absolutely amazing and I’m so excited.”

She urged fans trying to buy tickets on Saturday to “keep going”.

Tickets for the first night of Oasis at Wembley Stadium are available on the ticket resale site Viagogo– but come with a hefty price tag ranging between £794 and £8,027.

Fans had expected that general admission standing tickets would be priced at £150, but Ticketmaster users are reporting standing tickets are £355.

MP Coventry South Zarah Sultana has been among those venting their frustrations at their Ticketmaster experience this morning.

The word “shambles” is trending on X/Twitter, with many Oasis fans using it to vent their frustrations with their queuing experience. Many have been refreshing their browsers since 9am and still have no movement towards the front of the queue.

Among those expressing their annoyance is 5 News’ Dan Walker, who described his experience as: “In the queue, out of the queue, refresh / don’t refresh, wait in line, back of the line, accused of being a bot… timed out.”