This full-time (36.5hrs per week) post is available immediately on a permanent contract.
Hours to be worked, Mon-Fri 14:00-22:00 with flexibility required to cover large university events on request such as Open Days and Graduations.
We offer some fantastic benefits including:
- 39 days leave per year.
- options for flexible working
- numerous discounts at leading retailers
- onsite gyms on all our campuses and a cycle to work scheme.
- sector leading policies around maternity, adoption and shared parental leave (Up to 26 weeks full pay), parental leave (up to six weeks full pay) and a new Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Summary of the role
You will be joining a motivated and experienced team delivering a first-class service in The Forum Complex on the Streatham Campus.
The role has various elements in what is a fast-paced environment in support of providing an excellent user experience for students, staff and visitors and working very closely with our Commercial Development and Events team in support of large events.
We are seeking a motivated individual who has a proven record in delivering excellent customer service, has prior experience in dealing with people and a wide range of inquiries by phone, email, and face to face. Also someone who is proactive, knows what ‘excellent’ looks like and can ‘walk the floor’ and rectify any issues and ensure the facility reflects a Russell Group university and supports the end-user experience
Signposting visitors, VIPs, students, and staff will also be a part of the daily remit. It is expected that the successful applicant will be well presented and flexible in their approach to the demands of the business to provide an exemplary front facing experience.
The University of Exeter
With over 27,000 students and 6,000 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.
For an informal discussion about the role, please contact Neil Sheppard [email protected] or 07785 591757.